How to Read My Bill

How to Read My Bill
Letter A Easily reach your independent insurance agent by finding their phone number here.
Letter B In the “Transactions Since Last Invoice” section, you will see payments, billing activity as a result of policy adjustments, or in this case, the renewal premium that was just processed.
Letter C This “Account Summary” section will give you an overview of your account with us, along with an itemized breakout of the Minimum Due. Transaction Fees will include the sum of all fees applied to your account, as listed on the back of your invoice. (Note: In this example, “Transaction Fee” and “Installment Fee” above are the same item.)
Letter D See your account activity at a glance in this section. “Prior Balance” indicates the balance which was due on the last invoice. “Payments” provides the total of all payments received during the previous billing cycle. “Transactions” shows the total of all billing activity during the previous billing cycle related to policy changes (if you add or remove a car, for example). “Paid In Full” is the grand total balance for all policies on this account number. The “Minimum Due” is the amount due on or before the due date and includes your minimum premium payment plus any fees which may be due. The “Due Date” is the date payment must be received in our office in order to avoid cancellation and assessment of related fees.
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“I want to thank you very much for your wonderful service to me when I had my car accident in January. You went above and beyond your duites and I do appreciate it. I am very pleased with all you do for me. I will recommend your company.”

Central Iowa

“Thank you for all your help and kind customer service. It is really appreciated when you are not sure what you really need to be doing in a difficult situation.

Thank you!”

Central Missouri

“You hear all kinds of horror stories of insurance companies being difficult and not willing to help in your time of need. I am so pleased I have the exact opposite to say about you and your company.

The wreck impacted so many people aside from everything it did to me personally. It has been very refreshing not to have another issue on my hands with your company!”

Southwest Missouri